Rezen

AI automation systems that turn missed messages into booked appointments.

We build AI receptionists, chatbots, setters, and automation systems that reply to leads, qualify them, follow up, and help service businesses book more calls without extra staff.

  • AI Receptionists
  • AI Sales Agents
  • AI Chatbots
  • CRM Automation

Most businesses do not lose leads because of price. They lose them because they reply too late.

Leads message you on Instagram, WhatsApp, your website, or email. If nobody replies fast enough, they book with someone else. Rezen builds AI systems that respond instantly, qualify the lead, send the right next step, and follow up automatically.

Missed messages

Leads ask questions after hours, on weekends, or while your team is busy.

Slow follow-up

Manual replies, forgotten DMs, and delayed callbacks cost appointments.

No system

Most businesses have leads coming in, but no automated process to qualify and convert them.

Systems

What your AI system can handle 24/7.

Website chat
Instagram DMs
WhatsApp messages
Missed call follow-up
Lead qualification
Appointment booking
Rescheduling requests
Reminder messages
CRM updates
Review requests
Human handoff
Monthly reporting

Services

AI systems built to handle your lead flow.

AI Receptionist

A 24/7 digital front desk that answers questions, captures lead details, sends booking links, handles reminders, and routes important conversations to your team.

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AI Sales Agent

An AI setter that replies to leads, asks qualifying questions, sends booking links, follows up, and updates your CRM.

Explore AI Sales Agent →

AI Chatbot

Website, Instagram, and WhatsApp chatbots that answer common questions, collect details, and guide people toward booking.

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AI Voice Agent

Voice agents that can answer calls, capture lead information, summarize conversations, and notify your team.

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CRM Automation

Automations that move leads into your CRM, update status, trigger reminders, and keep your pipeline organized.

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Follow-Up Systems

Automated email, SMS, WhatsApp, or DM follow-up sequences for leads who do not respond.

Learn more →

Live Demo

See an AI Receptionist in action.

A simulated front-desk conversation — how inbound messages turn into qualified appointments.

AI Receptionist demo · simulated

Hi, are you open this week for an appointment?

AI Receptionist

Yes — I can help with that. What service are you interested in?
Dental cleaning.

AI Receptionist

Great. What day works better for you — Tuesday or Thursday?
Thursday.

AI Receptionist

Perfect. Please leave your name and phone number, and the team will confirm your appointment.

Flow

  1. Message received
  2. Service identified
  3. Contact details collected
  4. Booking step sent
  5. Reminder scheduled
  6. Team notified

Scroll through the demo above. For a live conversation, open Alex in the chat button (bottom right).

Pricing

Transparent pricing. No surprises.

Best for small service businesses

AI Starter

€500 setup

€149/mo

Best for small service businesses that need basic lead response and booking automation.

  • Website or Instagram/WhatsApp chatbot
  • FAQ automation
  • Lead capture
  • Booking link flow
  • Basic reminders
  • Monthly maintenance
Book a Call

Complete lead follow-up

Most popular

AI Pro

€1,000 setup

€299/mo

Best for businesses that want a complete lead follow-up system.

  • Everything in Starter
  • Email setter sequences
  • CRM setup
  • Lead pipeline
  • Missed lead follow-up
  • Monthly reporting
Book a Call

Advanced multi-channel

AI Full System

From €1,500 setup

€699/mo

Best for businesses that need advanced automation across multiple channels.

  • Everything in Pro
  • AI voice agent
  • Multi-channel automation
  • Call summaries/transcripts
  • Custom integrations
  • Priority support
Book a Call

Prices do not include third-party software, API, SMS, WhatsApp, voice, CRM or platform costs unless specified.

Not sure which plan fits? Book a free 20-minute call and we'll recommend the right automation setup.

Industries

Built for ambitious service businesses.

Dental clinicsAesthetic clinicsBeauty salonsReal estate agenciesHome servicesFitness studiosCar dealershipsPremium local businesses

Process

How we build your AI automation system.

01

Audit

We review your current lead flow, channels, response time, and booking process.

02

Strategy

We design the automation map: what the AI answers, asks, collects, sends, and escalates.

03

Build

We build the chatbot, setter, CRM workflow, reminders, and integrations.

04

Test

We test replies, edge cases, handoff rules, lead capture, and notifications.

05

Launch & Optimize

We launch the system, monitor performance, and improve it monthly.

Why Rezen

Why businesses choose Rezen.

Built around real lead flow

Automation mapped to how leads actually reach you — not generic chatbot templates.

Clear setup + monthly support

Transparent packages with ongoing maintenance so your system keeps working.

Premium communication

Professional replies that match your brand — direct contact via WhatsApp, email and video.

Simple systems, not overcomplicated tech

Focused automations that your team can understand and rely on every day.

Designed for service businesses

Clinics, salons, agencies and local brands — built for appointment-driven businesses.

Focused on appointments and follow-up

Every flow is designed to qualify leads and move them toward a booked call or appointment.

FAQ

Questions & answers.

It answers common questions, qualifies leads, captures contact details, sends booking links, triggers reminders, updates your CRM, and follows up with people who do not respond.

Yes. Depending on the setup, we can build automation flows for Instagram DMs, WhatsApp, website chat, and email follow-up.

Yes. The system can guide people to available booking options, send booking links, collect preferred times, and trigger reminders.

That depends on the package. Some flows are structured automations, while advanced systems use AI agents trained on your business information.

Third-party software, API, SMS, WhatsApp, voice, CRM and platform costs are not included unless specified.

Simple systems can be set up in days. More complex systems with CRM, voice agents, and integrations take longer depending on requirements.

For clinics, the system only captures basic appointment details — name, phone number, service interest, and preferred time. No sensitive medical records or diagnoses.

An AI Receptionist is a 24/7 digital front desk that answers common questions, captures lead details, sends booking links, triggers reminders, and notifies your team when a human needs to take over.

An AI Receptionist is mainly for inbound communication, appointments, reminders, and front-desk tasks. An AI Sales Agent focuses more on lead qualification, follow-up, sales conversations, and moving prospects toward a booked call.

Contact

Ready to stop losing leads after hours?

Book a call and we'll map the best AI automation system for your business.

Direct line

Rezen Agency · Vienna

AI automation for service businesses — chatbots, setters, voice agents and follow-up systems that turn messages into booked appointments.

Direct contact

Location

Vienna, Austria

Working worldwide

Automation enquiry

Main channel

We usually respond within one business day.